Noticeboard

Your GP practice is open and if you need to see your GP, please ring us on 0121 557 2581

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

In support of Mental Health Awareness Week did you know better mental health helps us at work, at home and in the way we feel about ourselves.

Visit #EveryMindMatters and take the Mind Plan Quiz to get a free NHS plan, full of tailored tips and
advice to help you manage stress, sleep better and boost your mood. 

For CORONAVIRUS advice visit Coronavirus (COVID-19)

In the event of emergency please call the surgery number and follow the instructions 

REGISTER NOW FOR ONLINE SERVICES

Swanpool now offers ONLINE SERVICES, make appointments, order medication and view your medical records. Please ask at reception for more information.

We have added a Self Care section to our website under further information. This contains useful links to websites with information to about treating minor illnesses at home and seeking help when you need it. It is also about managing any conditions you have in a way that puts you in control, improves your quality of life and avoids you getting ill


You can also now request the Electronic Transfer of most repeat prescriptions to a nominated pharmacy.

(Please ask reception or your local pharmacy for more information)

Practice Management

Miss Karen Davies Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Miss Marta Kaszynska   Assistant Manager

Administration

Mike Nicholls IT Manager

Reception

Jody Rogers   

Joanne Dunn

Claire Sharman

Santosh Paul

Carolanne Bamford

Anupama Golsangi

Anne Chandrasegaram

Rachel Blount

Danhi Pearson

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. Various members of our reception team have also completed additional training and have additional responsibilities within the practice team.

Secretaries

Karen Starr

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website